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1. Acceptance of Terms

By accessing and using ReplyGain ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

ReplyGain is a lead generation platform that helps users identify potential customers who are actively seeking products or services. The service includes:

• Real-time monitoring of online conversations
• Lead identification and qualification
• Notification systems for new opportunities
• Analytics and reporting features

3. User Accounts

Account Creation

To use ReplyGain, you must:

• Be at least 18 years old or the age of majority in your jurisdiction
• Provide accurate and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account

Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

4. Acceptable Use Policy

Permitted Uses

You may use ReplyGain for legitimate business purposes, including:

• Finding potential customers for your products or services
• Market research and analysis
• Competitive intelligence (within legal bounds)

Prohibited Uses

You may not use ReplyGain to:

• Spam or harass individuals
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Distribute malware or harmful content
• Reverse engineer or attempt to extract our algorithms
• Use automated tools to access the service

5. Payment and Billing

Subscription Fees

ReplyGain operates on a subscription basis. By subscribing, you agree to:

• Pay all applicable fees as described at the time of purchase
• Automatic renewal unless cancelled
• Price changes with appropriate notice

Refund Policy

We offer refunds under the following conditions:

• Within 30 days of initial purchase
• If the service fails to meet basic functionality
• At our discretion for exceptional circumstances

6. Privacy and Data

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

7. Intellectual Property

Our Rights

ReplyGain and all related content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws.

Your Rights

You retain ownership of any content you submit to ReplyGain, but grant us a license to use it in connection with providing the service.

8. Service Availability

We strive to maintain high service availability, but we do not guarantee:

• 100% uptime or uninterrupted service
• Error-free operation
• Compatibility with all systems
• Specific response times

9. Limitation of Liability

To the maximum extent permitted by law, ReplyGain shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount paid for the service
• Third-party actions or content

10. Indemnification

You agree to indemnify and hold ReplyGain harmless from any claims, damages, or expenses arising from:

• Your use of the service
• Your violation of these terms
• Your violation of any third-party rights

11. Termination

By You

You may terminate your account at any time by cancelling your subscription through your account settings.

By Us

We may terminate or suspend your account if you:

• Violate these terms
• Fail to pay applicable fees
• Engage in prohibited activities
• Create risk for ReplyGain or other users

12. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of material changes by:

• Posting updated terms on our website
• Sending email notifications to registered users
• Providing in-app notifications

13. Governing Law

These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

14. Dispute Resolution

Any disputes arising from these terms or your use of ReplyGain shall be resolved through:

• Good faith negotiations
• Binding arbitration if negotiations fail
• Appropriate legal channels for equitable relief

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16. Contact Information

By using ReplyGain, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.